Returns/Exchanges

We take pride in our reputation for quality and excellent value. If for any reason you are dissatisfied with a purchase, we'll assist you with a prompt exchange, refund, or credit. Most items may be Exchanged or Returned for a refund within 7 days.
Shipping and handling fees are not refundable and there is a 15% restocking fee on all returned orders.
Additional shipping charges apply on exchanges.
For your protection and due to Health Regulations,
ALL SALES ARE FINAL ON:
Lingerie (Exchanges only)
Bathing Suits/Swimsuits
Costumes (Exchange for size only)
Halloween Costumes (Exchange for size only)
Wigs
Chainmail
Closeout Items/Discontinued Items

It's The Law!
Please be sure to order the correct size.

Returned merchandise must have a RMA # ( Return Merchandise Authorization Number).
Items will not be accepted without a RMA #
To receive an RMA # contact us at orders@queenfashions.com

Clothing will not be accepted without hanging tags attached and in original bag. Shipping and handling fees are not refundable.
Credits will only be issued to the charge card used in the original order
 
A credit will be issued within one week once we receive your return. Please allow up to two billing cycles for a refund to appear on your credit card statement.
Return Address
Queen Fashions, Inc
ATTENTION: RETURNS/EXCHANGES
933 Bourbon Street New Orleans, LA 70116-3120

Returned Packages

If you package is returned to us, additional shipping charges will apply to reship.